Warrant has an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.
Our organization undergoes independent third-party assessments to test our security and compliance controls.
Roles and responsibilities related to our Information Security Program and the protection of our customer's data are well defined and documented. Our team members are required to review and accept all of the security policies.
Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
We perform background checks on all new team members in accordance with local laws.
All of our services are hosted with Amazon Web Services (AWS) and DigitalOcean. Both cloud providers employ robust security programs with multiple certifications. For more information, please visit AWS Security and DigitalOcean Security.
All of our data is hosted on Amazon Web Services (AWS) databases. These databases are all located in the United States. Please reference the vendor specific documentation linked above for more information.
Our applications encrypt data in transit with TLS 1.2+.
We perform vulnerability scanning and actively monitor for threats.
We actively monitor and log various cloud services. Any production outage(s) resulting in customer impact are reported on our Status page and communicated directly to any impacted customers.
All code changes are code-reviewed and tested in staging environments before deployment, and all deployments are monitored with automated alerting.
We use our data hosting provider's backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.
We have a process for handling information security events which includes escalation procedures, rapid mitigation and communication.
Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role.
Where available we have Single Sign-on (SSO), 2-factor authentication (2FA) and strong password policies to ensure access to cloud services are protected.
We follow the principle of least privilege with respect to identity and access management.
We perform quarterly access reviews of all team members with access to sensitive systems.
All team members are required to adhere to a minimum set of password requirements and complexity for access.
All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.
We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.
Vendor risk is determined and appropriate vendor reviews are performed prior to authorizing a new vendor for use.
If you have any questions, comments or concerns or if you wish to report a potential security issue, please contact email@example.com.